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Lifetime Warranty

UK Lifetime Guarantee

We appreciate your radiators are an investment, but when buying through Carron, these really can last a lifetime. Stylish, efficient and built to last, Carron are proud to offer a lifetime guarantee on all radiators.

What’s Covered?

Carron guarantees that their radiators are free from defects in material and workmanship at the time of purchase. For this Lifetime Guarantee to apply you must follow the care and use instructions provided with your product. This warranty covers normal domestic use only. Carron will replace defective products free of charge with the same or a similar product (if the original one is no longer available). Carron reserve the right to replace only the defective section of the radiator.

What's Not Covered?

This guarantee does not cover damage caused by normal wear and tear, accident, misuse, abuse or commercial use. In addition consequential damage is expressly excluded. Heated towel rails and ancillary items which include, but are not limited to, valves, pipe shrouds and wall stays are covered by our normal 12 months warranty. Plumbing costs and those costs associated with removal/reinstating of the radiators both to and from the property are not covered.

Who's Covered?

The original retail purchaser of the product is covered by this guarantee. Cover will cease should the product be sold or otherwise transferred to any other user.